NO RETURNS - NO REFUNDS - ON DEFECTIVE ITEMS

NO RETURNS on Software - NO RETURNS after 14 days.

• Customer may return product for a refund of the purchase price, excluding shipping and handling charges.
• Return shipping to Retail Recyclers is at customer's expense.
• NO returns of any type will be accepted without a RMA number.
• Customer's RMA number(s) must appear clearly on the shipping label on the outside of the return shipment. Customer shall not mark the box itself in any other way.
• Packages that do not have the RMA number clearly marked on the outside of the box will be refused.
• To obtain an RMA number, submit your request on-line in the My Account Section.
• After 14 days from purchase, Retail Recyclers will not issue an RMA.
• All products for return must be received at Retail Recyclers within 14 days from the date of RMA number issuance. RMAs expire in 14 days after they are issued and cannot be extended or re-issued.
• All Returns must be 100% complete, in original and resalable condition, with all original boxes and packing materials, contain all manuals, registration card(s), software, blank warranty cards, cabling and other accessories and documentation if included. Retail Recyclers reserves the right to refuse a return on any product that does not meet these requirements.
• Replacement items will be shipped after the item is received and inspected by Retail Recyclers's Returns Department.
• Retail Recyclers is not responsible for lost or stolen packages. All authorized returns must include a shipment tracking number.
• Customer is responsible for shipping charges on all returned items.
• Retail Recyclers strongly recommends that Customer fully insure the return shipment in case it is lost or damaged and use a carrier that can provide it with proof of delivery for Customer's protection.
• Retail Recyclers reserves the right to refuse a return on any product that does not meet the above requirements.

Damaged Shipment: Customer should make sure that the damaged package it is noted on the carrier's delivery record in order for Retail Recyclers to file a damage claim. Customer shall save the merchandise in the original box and packing it arrived in, notify Retail Recyclers immediately to arrange for a carrier inspection and pick up of damaged merchandise. If Customer does not notify Retail Recyclers of damaged goods within the first 3 days of arrival, Retail Recyclers's regular return policy will override any claim of damage, and will fall under all current manufacturer restrictions.

Accuracy of Shipping Address: You are responsible for providing an accurate shipping address during check-out. If you fail to provide an accurate shipping address, we have the right to charge you for any additional shipping and handling fees that we incur. If the Order came back as Undeliverable through Shipping Carrier, we will only refund the Item Price without shipping and handling fees.